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Delivery & Payment

Delivery Time

Delivery to European countries usually takes 5-21 business days. Please note that we cannot provide an exact date of arrival at your destination, as this depends on the logistics of the shipping companies involved.

Secure packaging

We prioritize the safety of your delivery, so you don’t have to worry. With years of experience in this field, we apply our expertise to ensure your order is delivered securely. This is backed by the trust of thousands of satisfied clients we have served.

Here’s how we ensure safe delivery:

  1. Careful Packaging: Your package will be meticulously packed, with products wrapped in bubble wrap to ensure everything arrives in excellent condition.
  2. Discreet Appearance: The package is designed to look like a typical online store parcel, indistinguishable from thousands of others sent daily. This helps avoid any unnecessary attention. The packaging also varies depending on the destination country, tailored to our extensive regional experience.
  3. Selective Shipping: We ship only to countries with lenient customs controls, where packages are less likely to be inspected. This approach, proven by our many years of experience, minimizes the risk of seizure. We have stopped shipments to countries where such risks exist, ensuring your peace of mind.

Your satisfaction and security are our top priorities.

In the rare event that a package fails to reach you due to postal issues, we will assist you in accordance with our Reshipment policy. As our client, you are guaranteed support, and our extensive experience ensures you are fully protected from any potential risks.

We have an excellent track record of successful deliveries to European countries. To further minimize risks, we ship orders in discreet packaging to countries with enhanced postal control. This approach helps us maintain a high level of delivery success and ensures your peace of mind.

Please read the Reshipment policy before placing an order. If you have any clarifying questions – contact us via support chat on the website or Telegram during business hours from Monday to Friday 9:00-18:00 CET.

Countries

We deliver to the following countries:

Poland, Czech Republic, Romania, Austria, Belgium, Netherlands, Spain, Bulgaria, Croatia, Italy, Cyprus, Montenegro, Germany, Slovakia, Hungary, France, Luxembourg, Spain, Ireland, Serbia, Slovenia, Greece, Andorra, Monaco, San Marino, Liechtenstein.

Countries we do not ship to due to strict customs control:

Finland (except for wholesale orders), Sweden, Switzerland, Denmark, Israel, Latvia, Lithuania, Estonia, Russia, Ukraine, Belarus, Norway, and the Canary Islands (Spain).